Blerina Janova
German-Kosovar Heimerer College campus, Kosovo
Title: Nursing Work: Obligation or Satisfact
Biography
Biography: Blerina Janova
Abstract
Errors in medical processes are not entirely avoidable. When these mistakes occur, they are involuntary and unpredictable, so medical staff and especially nurses during therapy should minimize the potential risks (Wolf, 1989). To avoid mistakes and evaluate the work of nurses, they were observed in order to increase the performance of health services (Verhonick, Nichols, Glor, McCarthy, 1968). The purpose of this research is to evaluate the work and ethics of the nurse in relation to the patient in primary care in Kosovo.
In this research, 74 nurses were observed during several days in primary care in Kosovo. To achieve this goal, nurses were observed using the English model Pay for Performance (P4P) model that was tailored and tested according to the nursing processes performed in primary care in Kosovo. During the assessment a test was created which was completed by the observer, and contained 30 nursing processes divided into 4 sections; kindness, management of therapy, hygiene and administrative affairs.